PRODUCT SAFETY & USAGE GUIDELINES

GENERAL SAFETY WARNINGS (ALL PRODUCTS)

Age Restriction

Medical Disclaimer

Pre-Existing Medical Conditions

Consult your doctor BEFORE use if you have:

• Heart conditions or cardiovascular disease
• Diabetes
• Circulation problems or vascular disease
• Blood clotting disorders or take blood thinners
• Peyronie's disease or other penile conditions
• Nerve damage or neuropathy
• Recent surgery (genital area or pelvic region)
• Any condition affecting sensation or circulation
• Any condition requiring medical monitoring

DO NOT USE if your doctor advises against it.

Stop Use Immediately If:

• Pain, discomfort, or unusual sensations occur
• Numbness or tingling develops
• Skin discoloration (pale, blue, purple, red)
• Swelling or inflammation
• Difficulty removing product
• Any signs of injury or adverse reaction

If symptoms persist after stopping use, seek medical attention immediately.

Allergic Reactions

• Check product materials before first use (typically medical-grade silicone, ABS plastic)
• Discontinue use immediately if rash, itching, swelling, or irritation occurs
• Seek medical attention for severe allergic reactions (difficulty breathing, severe swelling, anaphylaxis)
• If you have known allergies to silicone, plastics, or latex, verify product materials before purchase

Hygiene Requirements

• Clean products thoroughly before and after EVERY use
• Use toy cleaner or mild antibacterial soap and warm water
• Rinse thoroughly and dry completely before storage
• Do NOT share products without proper sterilization between users
• Sharing products can transmit infections and sexually transmitted diseases
• Store in clean, dry location

Inspection Before Use

• Inspect product before each use for damage
• Check for: cracks, tears, loose parts, exposed wiring, degraded material
• DO NOT USE if product is damaged in any way
• Discard and replace damaged products immediately
• Using damaged products may cause injury

Lubricant Use (where applicable)

• Use ONLY water-based lubricant with silicone products
• DO NOT use silicone-based or oil-based lubricants (damages product material)
• Ensure lubricant is body-safe and designed for intimate use
• Reapply as needed during use

⚠️ CRITICAL: WATER & MOISTURE WARNINGS

Understanding "Waterproof" Ratings

• "Waterproof" means splash-resistant only
• "Waterproof" does NOT mean submersible
• Products are NOT designed for underwater use
• Water damage from submersion voids any warranty

Submersion can cause:

• Electrical malfunction
• Short circuits
• Product failure
• Risk of electrical shock
• Risk of drowning (if device causes distraction or malfunction)

Safe Cleaning

• Clean with damp cloth or brief rinse under running water
• Do NOT leave submerged in water
• Dry thoroughly with clean towel after cleaning
• Ensure charging port (if applicable) is completely dry before use or charging

Electrical Safety Around Water

• NEVER charge products while wet or near water
• Ensure device is completely dry before connecting to charger
• Do NOT use wet hands to plug/unplug charger
• Keep charging equipment away from sinks, bathtubs, and water sources
• Unplug charger when not in use

PRODUCT-SPECIFIC SAFETY GUIDELINES

VIBRATING COCK RINGS

Circulation & Blood Flow

Monitor constantly for warning signs:

• Numbness or tingling
• Skin color changes (pale, blue, purple, dark red)
• Coldness in affected area
• Pain or discomfort
• Swelling
• Loss of sensation

If ANY of these occur:

• Remove product IMMEDIATELY
• If symptoms persist beyond 5-10 minutes after removal, seek emergency medical attention
• Do NOT attempt to "wait it out" - circulation issues require immediate action

Proper Sizing & Fit

• Product should be snug but NOT restrictive
• You should be able to remove it easily at any time
• If product feels too tight, remove immediately and do not reuse
• DO NOT use a size that is difficult to put on or remove
• When in doubt, choose a larger size

Removal Difficulties

If product becomes difficult to remove:

• Remain calm (stress can increase swelling)
• Use water-based lubricant to help slide off
• Try different positions or angles
• If unable to remove within 2-3 minutes, seek emergency medical attention immediately
• Do NOT force removal (may cause injury)
• Medical professionals are trained to handle these situations discretely

STROKERS & MASTURBATORS

Failure to clean properly can cause:

• Bacterial infections
• Yeast infections
• Urinary tract infections (UTIs)
• Skin infections
• Material degradation

Single-User Products

• These products are for SINGLE-USER ONLY
• NEVER share products with others

Sharing can transmit:

• Sexually transmitted infections (STIs)
• Bacterial infections
• Fungal infections
• Viral infections

Even with cleaning, sharing poses health risks.

Lubricant Requirements

Use ONLY water-based lubricant

• DO NOT use silicone-based lubricants (degrades silicone material)
• DO NOT use oil-based lubricants (damages material, causes breakdown)
• DO NOT use petroleum-based products (Vaseline, etc.)
• Use generous amounts of lubricant to prevent friction
• DO NOT use product without lubricant

Using product without lubricant can cause:

• Abrasions
• Skin irritation
• Micro-tears in skin
• Discomfort
• Material damage

CHARGING & ELECTRICAL SAFETY

Charging Guidelines

• Use ONLY the supplied USB cable
• DO NOT use third-party, damaged, or frayed cables
• Inspect cable before each use for damage
• Replace cable if any damage is visible
• Use appropriate USB power source (computer, wall adapter, power bank)

Safe Charging Practices

• DO NOT charge products unattended
• DO NOT charge overnight or for extended periods
• Charge on non-flammable, stable surface (not bed, couch, fabric)
• Keep away from flammable materials during charging
• Unplug as soon as fully charged
• Do NOT overcharge (typically 1-3 hours maximum)

Battery Safety

• Products contain lithium-ion or lithium-polymer batteries
• DO NOT expose to extreme heat (can cause fire, explosion)
• DO NOT expose to extreme cold (damages battery)
• DO NOT puncture, crush, or open device
• DO NOT attempt to replace or repair battery yourself
• DO NOT dispose of in fire or incinerator

Warning Signs - Stop Use Immediately If:

• Battery swells or bulges
• Device becomes excessively hot during charging or use
• Device stops charging or battery life decreases rapidly
• Device emits unusual smell (burning, chemical)
• Charging port becomes damaged or loose
• Device sparks or smokes

If ANY battery warning signs occur:

• Unplug immediately
• Do NOT attempt to use device
• Do NOT charge device again
• Dispose of properly (electronic waste recycling)
• Contact us for replacement

WHAT TO DO IF PROBLEMS OCCUR

If Injury Occurs

1. Stop use immediately
2. Remove product carefully
3. Assess injury severity
4. Seek medical attention if:
   • Injury is serious or painful
   • Bleeding occurs
   • Swelling is severe
   • Symptoms do not improve within 24 hours
   • You are concerned about the injury
5. Report incident to us at hello@alphalover.com.au
6. Keep product for documentation if filing claim

Medical professionals are trained to handle intimate product injuries discreetly. Do not delay seeking care due to embarrassment.

If Product Cannot Be Removed

1. Remain calm (stress increases swelling)
2. Try water-based lubricant
3. Try different positions or angles
4. If unable to remove within 2-3 minutes:
   • Seek emergency medical attention IMMEDIATELY
   • Go to emergency department or call ambulance
   • Explain situation clearly to medical staff
   • Do NOT attempt to force removal (may cause serious injury)

This is a medical emergency. Delayed removal can cause permanent damage.

If Product Malfunctions

1. Stop use immediately
2. Unplug if charging
3. Do NOT attempt to repair or modify
4. Do NOT continue using malfunctioning product
5. Contact us at hello@alphalover.com.au for replacement or refund
6. Describe malfunction in detail (helps us improve quality)

If Allergic Reaction Occurs

1. Stop use immediately
2. Wash affected area with mild soap and water
3. Monitor symptoms
4. Seek medical attention if:
   • Rash spreads or worsens
   • Swelling occurs (especially face, throat, tongue)
   • Difficulty breathing develops
   • Severe itching or pain occurs
5. Report reaction to us at hello@alphalover.com.au

WARRANTY & LIABILITY DISCLAIMER

Product Warranty

Alpha Lover products are sold as-is with no express warranty beyond Australian Consumer Law guarantees.

Warranty is VOID if:

• Product is misused or used contrary to safety guidelines
• Product is damaged by water/moisture (submersion)
• Product is modified, opened, or repaired by anyone other than Alpha Lover
• Product is damaged by improper cleaning or storage
• Product is used beyond recommended duration limits
• Safety instructions are not followed

Assumption of Risk

By using Alpha Lover products, you acknowledge and agree that:

• You have read and understood these safety guidelines
• You agree to use products according to instructions
• You understand the risks associated with product use
• You assume full responsibility for safe and proper use
• You will follow all warnings and precautions
• You will seek medical advice when appropriate
• You accept all risks of use, including risk of injury

Australian Consumer Law

Nothing in this disclaimer excludes, restricts, or modifies any consumer guarantees, rights, or remedies under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other applicable law that cannot be lawfully excluded.

Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

FREQUENTLY ASKED QUESTIONS

Can I use these products in the shower or bath?

NO. Do not use products while fully submerged in water, including in showers, baths, pools, or spas. Even if a product has a "waterproof" rating, this means splash-resistant only, NOT submersible. Water damage voids warranty.

How long can I wear a cock ring?

Maximum 20-30 minutes. Do not exceed 30 minutes of continuous wear. Remove immediately if numbness, discoloration, or discomfort occurs. Prolonged use can cause serious injury.

Can I share products with my partner?

Not recommended. Products are designed for single-user use. Sharing products, even with cleaning, poses risk of transmitting infections and STIs. Each person should have their own product.

What lubricant should I use?

Water-based lubricant ONLY for silicone products. Do not use silicone-based or oil-based lubricants as these damage product materials.

How do I clean my products?

Clean before and after every use with toy cleaner or mild antibacterial soap and warm water. Rinse thoroughly, dry completely, and store in dry location. Do NOT submerge in water for extended periods.

Can I use products if I have a medical condition?

Consult your doctor first. Do not use if you have: diabetes, circulation problems, heart conditions, blood clotting disorders, nerve damage, recent surgery, or any condition affecting circulation or sensation. Always seek medical advice before use if you have any medical conditions.

What if the product gets stuck or won't come off?

Stay calm. Try water-based lubricant and different angles. If unable to remove within 2-3 minutes, seek emergency medical attention immediately. Do not delay - this is a medical emergency.

How long do products last?

Typical lifespan: 6-18 months with proper care, depending on usage frequency. Replace immediately if material shows signs of degradation (sticky texture, discoloration, tears, cracks, odor).

What do I do if I'm injured?

Stop use immediately and seek medical attention if needed. Medical professionals handle these situations discreetly. Report injury to us at hello@alphalover.com.au.

VERSION INFORMATION

Last Updated: December 22, 2024

Version: 1.0

Effective Date: December 22, 2024

Alpha Lover reserves the right to update safety information at any time. Users are responsible for checking this page periodically for updates. Continued use of products after updates constitutes acceptance of revised guidelines.

FINAL REMINDER

Your safety is our priority. Please:

• ✅ Read all safety information before first use
• ✅ Follow all warnings and precautions
• ✅ Consult your doctor if you have any medical conditions
• ✅ Stop use immediately if problems occur
• ✅ Seek medical attention when needed
• ✅ Contact us with questions or concerns

Thank you for choosing Alpha Lover. Use responsibly.