FAQ

Yes. Discretion is the foundation of our business. All orders are shipped in plain, unbranded boxes or mailer bags. There is no mention of "Alpha Lover" or the contents on the exterior of the package. The sender name is a neutral company name. On your bank statement, the charge will appear under a generic, non-descript business name to ensure 100% privacy.

Absolutely. We use industry-standard SSL encryption to protect your data during checkout. We will never sell or share your personal information with third parties. Your trust is our most important asset. For full details, please read our Privacy Policy.

All orders are dispatched from our warehouse in Australia. This ensures the fastest possible delivery times for our Australian customers and reliable tracking for our international orders.

We offer same-day dispatch for all orders placed before 2 PM AEST on weekdays. Yes, every single order comes with a tracking number that will be emailed to you as soon as your order is on its way. You can find more specific delivery time estimates on our Shipping Policy page.

Yes. We proudly ship to our customers in the USA, Canada, and New Zealand. All international orders are fully tracked. You can select your country and see shipping rates at checkout.

Yes. This is non-negotiable for us. Every product in our collection is made from premium, body-safe, non-porous materials like 100% silicone or TPE. They are phthalate-free and designed for your safety and pleasure.

Proper cleaning is essential. Wash your tool before and after each use with warm water and a specialized toy cleaner or a gentle, scent-free soap. Pat it dry with a lint-free cloth. Do not use silicone-based lubricants with silicone toys as it can degrade the material over time.

Welcome. The best tool depends on your primary goal. We've designed our site to help you find the perfect solution. We recommend starting by exploring one of our three main goal categories:

• Last Longer (PE Training)
• Stronger Erections (ED Support)
• Enhance Sensation

Due to the personal nature of our products, we cannot accept returns for change of mind. However, all of our electronic tools are covered by a comprehensive warranty against manufacturing defects. If you believe your product is faulty, please contact us immediately. You can read the full details on our Refund & Warranty Policy page.

We are not a generic adult store. We are specialists. We meticulously curate and test every performance tool we sell with one goal: to help you achieve better results and have more pleasure. We provide expert advice, guaranteed discretion, and a focus on quality that you won't find anywhere else. Learn more about The Alpha Method.